The Chaos Machine: The Inside Story of How Social Media Rewired Our Minds and Our World (Hardcover)

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Description


From a New York Times investigative reporter and Pulitzer Prize finalist, “an essential book for our times” (Ezra Klein), tracking the high-stakes inside story of how Big Tech’s breakneck race to drive engagement—and profits—at all costs fractured the world

We all have a vague sense that social media is bad for our minds, for our children, and for our democracies. But the truth is that its reach and impact run far deeper than we have understood. Building on years of international reporting, Max Fisher tells the gripping and galling inside story of how Facebook, Twitter, YouTube, and other social networks, in their pursuit of unfettered profits, preyed on psychological frailties to create the algorithms that drive everyday users to extreme opinions and, increasingly, extreme actions. As Fisher demonstrates, the companies’ founding tenets, combined with a blinkered focus maximizing engagement, have led to a destabilized world for everyone.

Traversing the planet, Fisher tracks the ills—the ubiquity of hate speech, the spillover into violence—that first festered in far-off locales to their dark culmination in America during the pandemic, the 2020 election, and the Capitol Insurrection. Through it all, the social-media giants refused to intervene in any meaningful way, claiming to champion free speech when in fact what they most prized were limitless profits. The result, as Fisher shows, is a cultural shift toward a world in which people are polarized not by beliefs based on facts, but by misinformation, outrage, and fear.

His narrative is about more than the villains, however. Fisher also weaves together the stories of the heroic outsiders and Silicon Valley defectors who raised the alarm and revealed what was happening behind the closed doors of Big Tech. Both panoramic and intimate, The Chaos Machine is the definitive account of the meteoric rise and troubled legacy of the tech titans, as well as a rousing and hopeful call to arrest the havoc wreaked on our minds and our world before it’s too late.

About the Author


Max Fisher is an international reporter for the New York Times, where he authors a column called “The Interpreter,” which explains global trends and major world events, and where he contributed to a series about social media that was a finalist for the Pulitzer Prize in 2019. Fisher previously covered international affairs at The Atlantic and the Washington Post. He lives in Washington, DC.

Praise For…


“Social media isn’t just changing our lives. It’s changing the world, and even its creators and would-be overseers have only the foggiest ideas about how. In this meticulously reported, grippingly told account, Max Fisher chases the results across continents, and paints a disturbing picture of not just where we are, but where we’re going. The Chaos Machine is an essential book for our times.”—Ezra Klein, author of the New York Times bestseller Why We’re Polarized

“A scathing account of the manifold ills wrought by social media… There’s no shortage of books lamenting the evils of social media, but what’s impressive here is how Fisher brings it all together: the breadth of information, covering everything from the intricacies of engagement-boosting algorithms to theories of sentimentalism, makes this a one-stop shop. It’s a well-researched, damning picture of just what happens online.”—Publishers Weekly

“An often riveting, disturbing examination of the social media labyrinth and the companies that created it… Fisher dives into the chaotic social media landscape, synthesizing dozens of interviews from a wide range of sources… he examines the rise of the social media giants and the dangers they have created for our society… Fisher is spot-on when he describes how the promotion and manufacture of moral outrage were not glitches in the system but inherent features.”—Kirkus Reviews

“In this timely book, Max Fisher reveals how powerful social-media giants set all of humanity on an alternative course to the future. The Chaos Machine boldly exposes how a few technology companies chose profit over people, helped spread salacious misinformation, and ultimately ripped the fabric of society apart. I hope everyone will read this important investigation with an open mind, because we must choose a different path forward, and fast.”—Amy Webb, author of The Big Nine: How the Tech Titans and Their Thinking Machines Could Warp Humanity

“Max Fisher blends together deep reporting, riveting stories, and a global canvas in this gripping and definitive work on the damage wrought by social media. The Chaos Machine is essential reading if you want to understand a force that is reshaping the world and the very real consequences it is having on people everywhere.”—Ben Rhodes, author of the New York Times bestseller The World as It Is: A Memoir of the Obama White House


Product Details
ISBN: 9780316703321
ISBN-10: 031670332X
Publisher: Little, Brown and Company
Publication Date: September 6th, 2022
Pages: 400
Language: English