Browse Books: Business & Economics / Customer Relations

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Cover Image
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare (Hardcover)
By Craig Clapper, James Merlino, Carole Stockmeier
$32.00
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Align: Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products Cover Image
Align: Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products (Hardcover)
By Laura Marie Reese
$26.95
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Cold Calling for Chickens Cover Image
Cold Calling for Chickens (Paperback)
$13.99
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute, Theodore Kinni
$24.99
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Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
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The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
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Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
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Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)
By Tony Hsieh
$17.99
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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
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7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
7L: The Seven Levels of Communication: Go from Relationships to Referrals (Paperback)
By Michael J. Maher
$16.95
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Como Construir Una Storybrand Cover Image
Como Construir Una Storybrand (Paperback)
By Donald Miller
$15.95
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