Browse Books: Business & Economics / Customer Relations

Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
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Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.00
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By Theodore Kinni, The Disney Institute
$24.99
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)
By Carl Sewell, Paul B. Brown
$17.00
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service Cover Image
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service (Hardcover)
By Lee Cockerell
$22.00
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Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)
By Tony Hsieh
$17.00
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers Cover Image
Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)
By Jay Baer
$28.00
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Cover Image
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Hardcover)
By Nick Mehta, Dan Steinman, Lincoln Murphy
$30.00
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Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (J-B Lencioni #33) Cover Image
Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (J-B Lencioni #33) (Hardcover)
By Patrick M. Lencioni
$24.95
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Badass: Making Users Awesome Cover Image
Badass: Making Users Awesome (Paperback)
By Kathy Sierra
$34.99
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